am↗AMJAD MASOUDTECHNOLOGY & DELIVERY Let’s talk
STRATEGY. ARCHITECTURE. DELIVERY.AMMAN, JORDAN

Turning
complexity
into impact.

I’m Amjad Masoud. I connect business ambition with the architecture, people, and delivery it takes to make it real.

Explore my work
Abstract metal and glass architecture surrounding a copper core + HUMAN VISION+ ENGINEERED IMPACT
FIG. 01The connected wholeDRAG TO EXPLORE
Currently shaping government transformation at EY
Résumé / PDF SCROLL TO DISCOVER
20+

Years in technology & delivery

8×

E-commerce capacity growth

120K

Daily orders supported

40+

Financial clients across EMEA

01 / SELECTED WORK

Big challenges.
Tangible outcomes.

From public-sector transformation to platforms serving thousands. A few places where strategy became reality.

Exploded architectural sculpture in chrome and glass, illuminated by a copper coreSYSTEMS BUILT TO SCALE01—04
MSTART2018 — 2024

Rebuilding the engine.
Without stopping it.

A high-traffic commerce platform, re-architected for its next stage of growth. Backend and mobile teams, resilient infrastructure, and a live migration with zero downtime.

Platform modernizationTechnical leadership
THE PERFORMANCE SHIFT
120,000orders / day
<200msresponse time

8× the capacity. A fraction of the wait.

Behind the delivery

Architected SQL Server Always On high availability and layered caching to support a full platform cut-over with zero downtime.

Built and led backend and mobile teams, established CI/CD pipelines and release controls, and balanced C# and SQL delivery with hiring, mentoring, and stakeholder communication.

C# / .NETSQL Server Always OnCI/CD
EY / GOVERNMENT02
From manual
to connected.

A clearer way to deliver public services.

Centralizing fragmented workflows into a scalable digital platform, with traceability from requirements to client acceptance.

Explore the work

Lead a five-person cross-functional team in two-week Agile-Scrum cycles. Define process flows, BRDs, user stories, interface mockups, and user manuals.

Align delivery through stakeholder workshops, executive sprint reviews, proactive risk management, and formal sign-off.

Process automationDelivery governance
GRANT THORNTON / FINANCE03
40+banks & insurance companies

One platform. A regional footprint.

Transformed a single-user operational risk system into a multilingual enterprise product adopted across EMEA.

Explore the work

Owned the product roadmap, architecture, UX, security model, and reporting framework. Expanded adoption from five to more than 40 financial clients.

Delivered implementations and training across Saudi Arabia, Jordan, Qatar, Lebanon, India, and the UK.

Operational riskEnterprise architecture
MAHMOUD SALEH ABBAR / ERP04
5 cities.450+ employees connected

Enterprise change, across every location.

Coordinated a company-wide ERP rollout, bringing operations, financial data, and reporting into one operating model.

Explore the work

Led adoption and data migration integrity across five cities. Automated back-office processes spanning technology, services, and human resources.

Built advanced T-SQL pipelines for statistics, finance, auditing, and management reporting.

ERP transformationData governance
02 / THE JOURNEY

Depth comes
from doing.

Two decades at the intersection of business, technology, and people. Each chapter builds on the last.

Download full résumé
2005PRESENT
2025 — NOWCURRENTEYTechnical Delivery Manager
GOVERNMENT PROCESS AUTOMATION · AMMAN, JORDAN

Leading end-to-end transformation of a Saudi government agency’s manual workflows into a centralized digital platform.

  • Manage a five-person cross-functional team with two-week delivery cycles and structured client reviews.
  • Own requirements, process flows, BRDs, user stories, mockups, and user manuals.
  • Drive executive alignment, delivery traceability, risk management, and client acceptance.
GovernmentAgile-ScrumStakeholder governance
2018 — 2024MStartTechnical Delivery Manager / Team Lead
E-COMMERCE MODERNIZATION · AMMAN, JORDAN

Owned a high-traffic platform’s technical overhaul while building and leading backend and mobile delivery streams.

  • Scaled daily capacity from 15,000 to 120,000 orders and reduced latency from three seconds to below 200ms.
  • Architected SQL Server Always On and completed the live migration with zero downtime.
  • Established CI/CD pipelines, release controls, and rollback practices.
  • Balanced hands-on C# and SQL delivery with hiring, mentoring, and executive communication.
C# .NETHigh availabilityTeam leadership
2017 — 2018Kafou ServicesCo-Founder & Delivery Lead (CTO)
MARKETPLACE & PRODUCT DELIVERY · JORDAN

Co-founded and directed technical strategy and end-to-end delivery for a marketplace connecting service providers with end users.

  • Designed backend services, administration portals, and mobile APIs.
  • Integrated payment processing, geolocation, and messaging into the platform.
  • Led product direction, architecture, development standards, and delivery timelines.
MarketplaceAPIsPaymentsMobile
2013 — 2017Mahmoud Saleh AbbarERP Systems & Financial Data Governance
ENTERPRISE TRANSFORMATION · JEDDAH, SAUDI ARABIA

Led ERP implementation and financial data governance across a five-city, 450+ employee organization.

  • Coordinated the rollout, adoption, data migration integrity, and stakeholder alignment across locations.
  • Automated back-office functions across technology, services, and human resources.
  • Built T-SQL data pipelines and .NET applications supporting finance, auditing, and management reporting.
ERPData governanceT-SQL
2005 — 2013Grant ThorntonProduct Delivery & Enterprise Architecture
FINANCIAL SERVICES · SAUDI ARABIA / EMEA

Redesigned and delivered an Operational Risk Management platform, turning a legacy single-user system into a scalable, multilingual enterprise product.

  • Served as architect, lead developer, and product owner.
  • Expanded adoption from five to 40+ premier banks and insurance companies across EMEA.
  • Defined the roadmap, UX, security model, reporting framework, and multilingual architecture.
  • Delivered client implementations and training across six countries.
FintechProduct deliveryASP.NET
03 / CONNECTED EXPERTISE

The whole picture.
And every moving part.

Strategic thinking, grounded in hands-on experience. Explore the disciplines behind the delivery.

Showing all 5 disciplines.

01

Program & portfolio delivery

Aligning people, plans, budgets, and delivery controls around outcomes that matter.

  • Agile / Scrum
  • Risk & issue management
  • Executive engagement
  • Budget & resource planning
  • Vendor management
  • BRD / FRD / UAT
02

Enterprise transformation

Connecting business strategy with a practical target architecture and a path to modernization.

  • TOGAF-informed architecture
  • Legacy modernization
  • Cloud & hybrid architecture
  • Process re-engineering
  • Change management
03

Platform resilience

Designing for performance, availability, and dependable releases in systems that keep moving.

  • Microsoft Azure
  • SQL Server Always On
  • Redis / Memcache
  • Message queues
  • CI/CD & DevOps
04

Software & integration

Hands-on fluency that brings depth to architecture decisions and credibility to technical leadership.

  • C# .NET / ASP.NET
  • REST APIs
  • Python / Django
  • PHP / Laravel
  • SQL Server / MySQL
  • Git / Jira / Microsoft Project
05

Applied AI & data

Bringing a practical data-science foundation and applied AI learning to emerging business opportunities.

  • Python for data science
  • Scikit-Learn
  • Predictive analytics research
  • EY Applied AI
  • Data pipelines & reporting
04 / ALWAYS BUILDING

Experience, backed
by continuous learning.

PROJECT MANAGEMENT INSTITUTE

Project Management Professional

March 2026 — March 2029

TOGAF Foundation (Level 1)

Enterprise architecture

In progress

Azure Fundamentals (AZ-900)

Microsoft

2025

Applied AI — Bronze Learning

EY

2025
More certifications

Applied Data Science with Python — Level 2

IBM

2017

Python for Data Science

IBM

2017

Advanced Certified Operational Risk Executive (CORE2)

Corporate Governance Consultancy

2010

Certified Operational Risk Executive (CORE)

Aldar Audit Bureau / Grant Thornton

2007